Unless you have the right HP printer drivers, you cannot operate the printer properly. You need to go to 123.hp.com/setup to install the HP drivers. Once you’re on the download page, you need to follow certain steps. These steps will help you to download the appropriate driver files according to your printer’s model: Go to www.123.hp.com Type your printer’s model number. Then, drivers related to the printer model will be listed. You need to download the drivers compatible with your operating system. Once the EXE file is downloaded, you need to click over it. This would enable the installation of the driver files.